A KLM employee at Schipol airport had told me to complain, but having spent a long time working in the tourist industry I’m well-versed in whining travelers and try to cross the street when I see them coming, but when my bag showed up two days after I did, and it was broken, I got tapping online. A week or so later a reply came back from KLM with sincerest apologies and an offer of either an €800 travel voucher or €600 cash. BONUS! When I fly again tomorrow I’d do the trip to hell and back again for that sort of return! I’ll use the voucher on a flight to Yankee Doodle Doo Land next year when I finally get out of the sand. That’s if ISIS don’t get me first.
Hang on … In fact, no, I hope it doesn’t happen again as I’ve just remembered that bloody kid bawling all the way to Dubai at five in the morning.